Hire Claire · Front desk & follow-up
Claire opens every email, answers every question on your website, and replies to every form and text within a minute. A brand founder gets your certifications, your typical minimums, and the questions you'd ask, in your voice. The ones that fit get a call on your calendar. The ones that don't get a kind no and a referral. If they go quiet, she follows up twice over the next week, then hands them to Remy. Day, night, weekend, holiday.
Flat monthly fee. All five employees included.
Call like a brand founder would. She answers for a food and beverage co-manufacturer, or tell her your kind of company and she'll switch.
Phone, website, forms, and texts. No inquiry left hanging.
A little less on your plate
No founder's email sits in the inbox over a long weekend while the plant runs. No quote form goes unanswered because the one person who quotes is on the floor. A founder who emails at 9pm with "do you do cGMP gummies at 5,000 units?" gets your certs, your typical minimums, and your questions at 9pm, and a plant call on your calendar before they email the next name on the list. If they don't book, Claire follows up twice over the next week.
The inquiry that got one reply and then nothing. The home cook asking about 200 jars who took an hour of your day. The brand that read your silence as a no. The 3PL quote form that says "we'll get back to you in 24 to 48 hours" and sometimes doesn't. The founder who had one question about lot tracking and went quiet.
The brands you were already in the running for. The founder finds you. Claire answers, asks what you'd ask, and walks the right ones to your calendar.
Speed to lead · Follow-up
Most inquiries don't book on the first try. Half never hear from the business a second time. Claire answers in under a minute, then follows up by text, email, and phone. Twice over about a week, so no inquiry is left hanging.
One lead, start to finish
Seconds from email to first reply.
One fast reply and two follow-ups over three days. No one on your team lifted a finger until the summary landed.
"We make a plant-based protein bar. We're in 40 stores and just got a yes from Sprouts. We need a co-man that can do 20,000 bars a month, SQF, no nuts in the plant. Can you?"
Hi Dana, this is Claire with Kettle Creek Foods. Congratulations on Sprouts. Yes on the certifications: we're SQF certified and our bar line runs in a nut-free plant. Our typical first run for bars is around 10,000 units. Whether 20,000 a month fits our line is a question for Marcus on a call, and he'll want a few things first: Do you have a finished formula and spec, or do you need R&D? Who owns the packaging? What's your low, medium and high forecast for the first six months? And when does Sprouts need the first shipment? I have Tuesday at 10am or Wednesday at 2pm.
Not ready to pick a time yet.
No reply.
Same two times, plus a one-page note on what a first run with us looks like, from sample sign-off to first shipment.
Booked · summary and the four answers sent to you · Grant has what he needs to draft the quote packet
On your calendar, with notes on what they need.
"We're not at your minimum yet" gets a kind no, a referral if you keep a list, and a date. Remy checks back when they've grown.
A no, or no reply after two follow-ups. The reason gets logged, so you learn why.
Proposal needed? Grant takes it from there. Still quiet after Claire's follow-ups? Remy picks it up.
Calls, web forms, texts, and live chat or voice on your website. Day, night, weekend, holiday.
Spaced out by text, email, and call. The last one says, "We don't want to bother you." Anyone who says stop, stops.
Every inquiry ends booked, set for later, or closed with a reason. You see where each one stands.
of missed business calls get no callback within 48 hours.
Quo, 16.7M missed calls, Aug 2026 ↗of leads get called only once. Then nothing.
Velocify, 3.5M leads ↗more conversions when a lead gets a call within the first minute.
Velocify, 3.5M leads ↗Third-party research, not Rainmaker results. Some studies are older and may not match your business.
And every other call
Brands you already serve get status, next steps, and simple questions answered on the spot. A PO, a forecast, a label change, or a delay goes to your account manager the same hour with a summary. A quality complaint reaches a person right away.
Routed or logged, with a clean summary. Nothing lands in your inbox twice.
Vendors, sales pitches, and wrong numbers get a polite answer. You get a clean summary.
A normal Tuesday.
Every inquiry answered. Every inquiry followed up. Nobody left on hold.
7:42am
A founder emails before you're in. She found you on Google last night. Claire replies on the first read, asks the questions you told her to ask, and books a plant call at 2pm.
10:15am
A home cook asks about 200 jars of salsa. Claire replies in 40 seconds with a kind no, your typical minimum, and the two small-batch kitchens on your referral list. Thirty seconds of your day, not thirty minutes.
12:30pm
A current brand asks when their reorder ships. Claire confirms it's on the schedule, tells them the account manager will confirm the date today, and sends the account manager the summary.
2:10pm
Monday's quote form still hasn't picked a time. Claire emails two open slots. They take Friday at 10.
6:50pm
Two inquiries come in after close. Both answered. Both booked.
8:05pm
A brand says they've decided to stay with their current plant for now. Claire thanks them, logs the date, and hands them to Remy.
10:40pm
A visitor on your website asks if you do lot tracking and what your peak cutoff is. Claire answers by chat from your approved answers, shares your two-minute video on it, and books a Friday call.
Wednesday 8am
You open your day with five calls booked, zero unanswered inquiries, and a next step on every open one.
Illustrative workflow, not a customer case study. Timing and outcomes depend on your setup, integrations, and approvals.
Call like a brand founder would. She answers for a food and beverage co-manufacturer, or tell her your kind of company and she'll switch.
See the difference
The difference between taking a message and moving every inquiry to an appointment or a clear answer.
| At a glance | Voicemail | Front desk hire | ClaireYour AI employee |
|---|---|---|---|
| Reply to a quote form or email inquiry | Separate follow-up needed | When someone is available | Under a minute response target |
| Questions on your website | Visitor leaves | Only if they call | Answered by chat or voice, from your approved answers |
| Follow-up after first contact (new) | None | When someone remembers | Two follow-ups over about a week, then a handoff to Remy |
| Where every lead stands (new) | Unknown | In someone's head | Booked, set for later, or closed with a reason |
| After-hours inquiries | A message to return | Additional coverage needed | Answer the factual questions, ask the qualifying ones, offer call times. |
| Live coverage each week | No live conversation | 40 of 168 hours¹ | Available across all 168 hours |
| Next step | You call back | Your team schedules | Details captured. Appointment routed. |
| Setup | You configure it yourself | You hire and train | We build it, test it, and keep it updated |
| Cost to plan for | Your time and missed opportunities | Salary and employment costs | One flat monthly rate |
¹ Assumes one 40-hour position without additional coverage. Claire’s response target depends on connected channels and service availability; booking follows your calendar and rules.
The math
Revenue from inquiries you'd have missed or let go cold, per year
1 missed or dropped inquiry per month × 50% real opportunities × 30% become brands × 12 months × $120,000 = $216,000.
$120,000 default revenue per brand per year. For a 3PL, roughly what one brand doing about 2,000 orders a month bills in service fees before shipping. For a co-manufacturer, roughly what one established brand bills across its runs in a year. Planning assumption; use your own number. Reply and conversion rates in the formula are planning assumptions, not Rainmaker results.
7× more likely to qualify a lead when you respond within the first hour instead of two or more. Harvard Business Review. 2011.
Read the source ↗21× better odds of qualifying a lead at 5 minutes than at 30 minutes. InsideSales.com / MIT Lead Response Management Study. 2007.
Read the source ↗24% of the week is all a full-time receptionist can cover. 40 of 168 hours. Claire covers 168.
Coverage calculation: 40 ÷ 168 hours = 23.8%.Third-party research, not Rainmaker results. Some studies are older and may not match your business.
An estimate, not a promise. Your results depend on your market, your offer, and your follow-through. Each estimate stands alone. If you hire more than one employee, some of the gains overlap.
Built for you
A frozen-food founder finds you at 11pm and asks about multi-temp storage and dry ice. Claire replies in under a minute with your zones, your FDA registration, and your questions, and books your call.
"Let me check with my co-founder" gets a date. Claire checks back on it.
A subscription box with 250 SKUs and 200 orders a month, the brand the big networks turn away. Claire answers, asks about SKU count, peak-to-average, and channels, and books the call if it fits your minimums.
Quiet after the first reply? Two touches later, the call is on your calendar.
A founder with a Sprouts yes and a forecast emails on a Friday night. Claire replies with your certs and your questions, and the home cook asking about 200 jars gets a kind no and a referral.
A current brand's PO or label change goes to your account manager the same hour.
A brand asks about cGMP gummies at 5,000 units, or stock vs custom formulation for a serum. Claire answers from your facts: formats, typical MOQs, certifications as you publish them, typical lead-time ranges you approved. Never a price, never a date.
"Are you MoCRA registered?" gets the answer you approved, to the brands you approved.
Configured around your service area, availability, approved answers, and escalation rules. Outreach respects your contact permissions and opt-outs. Owner judgment and final approvals stay with your team.
Try Claire free · Front desk & follow-up
First, we test your company the way a brand founder would. We fill out your quote form, email your inbox after hours, and ask your website a question. Then we show you how long it took to hear back. Then we build a private test line that knows your company, your certifications, your minimums, and your common questions. You call it.
Your response-time audit and custom Claire prototype will be delivered within two business days.
Questions
Two follow-ups over about a week after her first reply. If they book, say no, or ask her to stop, she stops right away. Inquiries that go quiet move to Remy.
Two spaced-out touches isn't a lot. Each one answers a question or offers a time, and the last one gives them an easy way out. Most people who don't book simply got busy.
No. Brands you already serve, suppliers, vendors, and the wrong inquiries all get answered. New brand inquiries get the questions and the call. Current brands get status, and anything operational goes to your account manager with a summary. The wrong inquiries get a kind no and a referral. Everyone else gets routed or logged.
Claire sounds natural, but we never pretend she's a person. If a caller asks, she says she's the AI receptionist and offers to connect them to your team. Most callers don't ask. They want their question answered and a time booked, and she does both.
Either. In a 20-person plant, she usually is the front desk for inquiries. In a bigger company, she takes the form, the inbox, after-hours, and the website, which is the 128 hours a week a full-time desk can't cover, and your account manager keeps the rest. You choose, and you can change it.
Anything about price, a delivery date, a quality problem, or a live production run goes to a person. You set the rules: which calls transfer live, which get a text to you, and which get a message. A brand with a delayed shipment reaches you now.
Yes. She reads your availability and writes the call to your calendar, with the answers she collected. She only books the meeting types and time slots you allow.
We build her from your website, your certifications, your rate card or your formats and minimums, and a 60-minute call with you. Quinn keeps those facts current. Claire answers only from what you approved.
Yes. Claire runs the chat and voice on your site. She answers questions about your certifications, your formats or specialties, your typical minimums, and your process, checks whether the brand is a fit, and books the call. Same rules and same follow-up as your inbox.
Yes. Call the demo line on this page, or request a free prototype built on your own company. You'll get a private number to call, a transcript, and a list of the questions she couldn't answer yet.
No. Claire gives typical ranges you approved, never a quote and never a delivery date. Prices come from Grant's draft, built from your rate card or cost sheet, and you approve every one. Dates come from you. This is enforced in how she's built, not just in her instructions.
She says "FDA-registered" when you are, gives the registration number only to the brands you've approved, and never names a certification you don't hold. She never says what any product does for anyone's health. That's the brand's claim to make, not yours and not hers.
Better, together.
Scout
Quinn
Grant
Remy